Hyatt Regency Amritsar

The staff were extremely friendly, helpful and accommodating. Reeta went above and beyond to cater to us in the restaurant and bar, informing us of club access. Disha was very kind offering us help daily. The staff who came to add an extra mattress topper to our bed and a room heater. The 3 guys that came to unlock our safe. And the manager and fellow staff who helped with modifying the dates of our stay and approving a refund for the remaining days. Thank you all so much. You made our stay that much more comfortable and enabled us to see more of India. The masala tea was amazing. I loved the smell of the foyer. So fresh. Excellent sized room. So close to the mall, too!

I am writing to express my sincere appreciation for the wonderful experience I had during my recent stay at Hyatt Regency Amritsar. From the moment I arrived until the time of my departure, the service and hospitality provided by your team were exceptional. I would like to particularly commend the housekeeping team for their attention to detail and dedication. My room was always impeccably cleaned and maintained, which greatly contributed to my comfort throughout my stay. It was evident that they took great pride in their work, ensuring that everything was spotless and organized. A heartfelt thank you to Mr Vikrant Maini from the Housekeeping department for always ensuring I had a memorable stay at the hotel. His attention for details and doing the needful for my smooth vacation made me fell very much at home. Vikrant had also arranged my logistics and ensured that I was hassle free, is definitely a notable effort for a top notch hospitality experience from Hyatt Regency Amritsar. Vikrant, your attention to detail, care, and professionalism made my experience so much more comfortable and enjoyable. A special thanks to his team, Karan & Shahnawaz. Thank you for your hard work and dedication—it did not go unnoticed. I truly appreciated coming back to such a clean and well-maintained space each day. Additionally, the Food & Beverage team deserves special recognition for their outstanding service and delicious meals. Every breakfast I had was not only a delight for the taste buds but also presented with care and professionalism. The team’s friendly and attentive service made by breakfast dining an absolute pleasure. Thank you, Rajender for all the check ins and the good service. I must also mention Rajat, the reception employee ( guest front desk ) that greeted me and ensured all my check in / formalities / luggage’s, Gudwara transfers was taken care off for my entire 5 days stay.

The room was comfortable. All the staff was extremely polite. Food (although the menu was a little limited for a three-day stay) was great. Special mention for Ms. Fiza of the restaurant for her exceptional friendly attitude and prompt and professional behaviour. Also Mr. Harsimranjeet who was available all the time to assist for any requirement.

The staff were very accommodating! They helped us exchange currency when they did not have enough to, Arsheen helped us out. He also helped us sign up to the world of Hyatt membership and made sure we were comfortable and had transportation sorted out for us. Arsheen really made sure our overall stay was a positive experience.

Visiting India after 18 years, I was a little nervous however Hyatt Regency ensured my stay was comfortable and smooth! The reception and concierge staff were honestly top tier. I’d like to give a special thanks to Harpreet in the reception team for going above and beyond, making sure all my needs and requirements were fulfilled. A special thanks to Rohit for being ever so helpful. The in room dining team for making food that wasn’t even on the menu - felt ever so spoilt! Lastly, the spa team were fantastic, I felt like a real princess. Hyatt Regency offer undisputed hospitality and welfare for all their customers! I would highly recommend and can’t wait to visit and stay here again!